配送ポリシー
Last updated: June 2026
Thank you for shopping with Island Vintage Coffee. Please review our shipping policy below.
Processing Time
All orders are processed within 3–5 business days (excluding weekends and holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
During peak seasons or promotional periods, processing times may be slightly longer. We will notify you if there are any significant delays.
Shipping Rates & Delivery Estimates
We ship via FedEx. Shipping rates are calculated at checkout based on your location and order weight.
| Destination | Estimated Delivery |
|---|---|
| Hawaii (Domestic) | 3– 5 business days |
| Continental US | 3– 7 business days |
| International | 7–21 business days |
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your shipment directly on the FedEx website at fedex.com.
Address Accuracy
Please ensure your shipping address is correct at the time of purchase. Island Vintage Coffee is not responsible for delays or non-delivery resulting from an incorrect or incomplete address. Any address correction fees charged by the carrier after shipment are the responsibility of the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@islandvintagecoffee.com within 7 days of the expected delivery date. Please do not contact the carrier directly — all claims must be coordinated through Island Vintage Coffee.
Undeliverable Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, we will issue a partial refund for the cost of the item only.
Please note that original shipping costs will not be refunded. If your order qualified for free shipping, the actual shipping cost incurred by Island Vintage Coffee will be deducted from your refund.
Contact Us
For any shipping-related questions, please contact us at: support@islandvintagecoffee.com